Privacy Policy

Last Updated: March 2026

1. Introduction

At ARGB Ground Transport, we are committed to protecting and respecting your privacy. This policy explains how we handle your personal data when you use our website and booking services.

2. Information We Collect

When you make a booking or request a quote, we collect the following information:

• Full Name
• Email Address
• Phone Number
• Pickup and Drop-off addresses (location data)
• Flight Information (Flight numbers)
• IP Address and browser information (for security and anti-fraud purposes)

3. How We Use Your Data

We use your information solely for the purpose of providing transportation services:

• Processing your taxi booking and sending confirmation emails.
• Communicating with you regarding your journey (e.g., driver arrival alerts).
• Monitoring flight arrivals to ensure timely pickups.
• Improving our website and user experience.

4. Data Sharing & Storage

We do not sell your personal data. We only share data with:

• Our central management server (ARGB Core) to record and manage your booking.
• Assigned drivers or partner operators who will perform your journey.
• Google Maps API (for address lookup and distance calculations).

5. Security

We implement robust technical and organizational measures to protect your data. Our website uses SSL encryption (HTTPS) to ensure that all data transmitted between your browser and our server is secure.

6. Your Rights

Under the UK GDPR, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at admin@argb.co.uk.

7. Cookies

We use essential cookies to manage your booking session and provide address autocomplete features via Google Maps. We do not use tracking cookies for marketing purposes without your consent.